So today I had time to run down to cabelas and purchase the helix 7 ice model. Only problem I am having is that it was there display model because that was the only one that they had on hand. Once I got it home and took a look at everything in the box I realized that it was missing the instructions for the head unit. I have not had it on the ice yet but it seems like everything is working correctly except the GPS will not show my position. When I power it on it says that the GPS has no connection. Do any of you guys have any idea on what part of the menu I need to go to to make this work or what I could do for trouble shooting? Thanks in advance. By the way unless I did it incorrectly I did try it in simulator mode and normal mode and I also did install the lakemaster chip and in simulator mode it is reading it.
I have it registered and all updates were already current. I also changed it to 10 in the settings and still not getting a reading. I think its time to just try and call humminbird unless anyone else on here has any ideas.
you could try doing a restore to default settings. with all of the fingers touching the helix at cabelas, someone could have jacked up the settings. menu-setup-restore defaults
*and make sure when the unit is booting up, it is starting under normal mode, not simulator. you will have about 3-5seconds to hit menu when the helix is booting up and you will see 3 options to choose from, normal, simulator, or system status, make sure its on normal. since thats a floor model, it maybe defaulting to simulator